Important: The Australian Embassy in Tallinn does not process visa or citizenship applications.
For the latest information on Australia's immigration and border arrangements during the COVID-19 outbreak please visit https://covid19.homeaffairs.gov.au/.
If you are currently in Australia and seeking advice about your options, please visit https://covid19.homeaffairs.gov.au/staying-australia.
The best way to find out information about immigration and citizenship is by visiting the Department of Home Affairs website at www.homeaffairs.gov.au.
If you can’t find the information you are looking for, you can contact the Department of Home Affairs Global Service Centre on +61 2 6196 0196, Monday to Friday 9am to 5pm local time in your country, or via https://www.homeaffairs.gov.au/help-and-support/contact-us.
Visa and citizenship information
The Department of Home Affairs provides a website with information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides to help you make your application. Please visit homeaffairs.gov.au for more information.
Online-only lodgement for Visitor visa (subclass 600)
The Department of Home Affairs (the Department) is introducing 100 per cent online lodgement for Visitor visas (subclass 600). The changes will be introduced in two phases commencing from September 2021. Following these changes, paper applications will not be accepted as valid for lodgement:
- From 30 September 2021 (phase 1), all applicants applying for a Visitor visa (subclass 600) from outside Australia in any stream must lodge their application online via ImmiAccount. Applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream may lodge their application online via ImmiAccount or by posting their application to the Sydney office. The courier option will no longer be available.
- From early 2022 (phase 2), all applicants applying for a Visitor visa (subclass 600) in Australia in the Tourist stream must lodge their application online via ImmiAccount.
How can I apply for a Visitor visa online?
ImmiAccount is an online service that provides a simple, efficient and convenient way to apply for a visa. You can create an ImmiAccount, select the visa type you want to apply for, attach documents, submit family applications together and pay the application fee online at https://online.immi.gov.au
You can also get help from a family member, friend or migration agent to submit your application if required.
Australian Visa Application Centres outside Australia may also offer assisted online lodgement services, depending on local country arrangements.
Where can I get additional information?
Information about these changes will be updated on the Department’s website for each Visitor visa (subclass 600) stream page. A list of all streams is at:
Information and guidance about applying online and using ImmiAccount is available on the Department’s website at:
COVID-19: Travel Restrictions
For questions on the Novel coronavirus and Australian travel restrictions, please refer to the Departmental website at https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus. This website is regularly updated and will give you the latest official information.
Applying for Citizenship by Descent
From 1 May 2021, new Citizenship by Descent applications lodged outside Australia in the UK, Ireland, Europe and Israel will be processed in Australia instead of the Visa and Citizenship Office at Australian High Commission in London.
Applying online is the preferred way for you to apply and helps the Department to process your application faster. Apply online via the Department of Home Affairs website.
If you are unable to apply online, complete Form 118 Application for Australian citizenship by descent (PDF): Departmental forms (homeaffairs.gov.au)
Send the application, certified copies of documents and the payment receipt to the address on the form.
Please refer to the Department’s website regarding global processing times for Citizenship by Descent applications: https://immi.homeaffairs.gov.au/citizenship/citizenship-processing-times
For online applications, persons should refer to ImmiAccount for the status of their application.
If the application is within the advertised global processing time, requests for priority processing will only be considered if exceptional compelling and compassionate circumstances exist and you have an imminent scheduled flight to Australia.
Should this apply to the application and you have not already confirmed this when your application was lodged, upload your claims for priority processing to ImmiAccount.
Pending Citizenship by Descent applications lodged prior to 1 May 2021 will also be processed in Australia.
Current application charges
The application charges may change bi-annually on 1 January and 1 July.
Visa and Citizenship Applications
For comprehensive information about visa application charges for all types of visas and citizenship applications, please visit the Australian Department of Home Affairs website.
To see visa application charges, please click here.
To see citizenship fees, please click here.
How long will it take to process my application?
You should not book flights or make travel commitments until you have a visa to travel to Australia. The Department will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or unsuccessful.
You can view current global visa and citizenship processing times for most visa subclasses and citizenship types. To view current processing times, see the product page for the specific visa subclass or citizenship type you are applying for. You can navigate to any product from Individuals and Travellers or Visa Support. On the product page, two processing times will be displayed, indicating how long it takes to finalise 75 and 90 per cent of all applications submitted globally.
Processing times apply from the date your complete application is lodged.
You can also use the Visa Finder to compare processing times for up to three different products.
Please note that applications are assessed on a case-by-case basis, and that actual processing times may vary due to individual circumstances including:
- whether the applicant has lodged a complete application including all necessary supporting documents
- how promptly the applicant responds to any requests for additional information
- how long it takes to perform required checks
- how long it takes to receive additional information from external parties, particularly in relation to health, character, national security, and Assurance of Support requirements
- the number of places available in the migration programme (for permanent migration visas)
- surges in demand and peak periods
To ensure your application falls within the published processing times, we strongly encourage you to submit complete applications. The checklists provided on ImmiAccount will assist in making sure you have included all required documents during the application process.
Contacting the Global Service Centre
Before you contact us, you should visit the department's website, which has comprehensive information and streamlined online lodgement tools: www.homeaffairs.gov.au.
We also have a list of FAQs which answer a number of common enquiries, please click here for more information. If you still have further questions or require more information and:
- you are calling from the Americas or Europe please call our Global Service Centre (GSC) located in Australia on +61 2 61960196, Monday to Friday 9 am to 5 pm local time in your country. If calling from a landline please make sure you use your international dialling code (IDD), country code and the GSC number. Embassy and High Commission staff in these locations will direct you to the same service
- you are outside Europe or the Americas, check our list of locations for our overseas offices