Visas and migration
Important: The Australian Embassy in Tallinn does not process visa or citizenship applications. For clients resident in Estonia, visa processing is undertaken electronically through the immigration office at the Australian Embassy in Berlin, Germany. From 1 April 2016, there is no counter service at the Embassy in Berlin. Please consult the Australian Border Protection Services homeaffairs.gov.au for more information.
For all questions regarding visas please contact the Europe Service Centre (ESC) in London on +44 20 7420 3690. Please note that the working language of the ESC is English and calls are answered between 14.00-18.00 Estonian time.
You should not book flights or make travel commitments until you have a visa to travel to Australia. The Department of Home Affairs will not be liable for any financial loss incurred by clients whose visa application was finalised later than expected or where an application is unsuccessful.
The Australian Government has announced it will enhance the way visa and citizenship services are delivered using the latest digital technologies. For more information visit the Department of Home Affairs website.
Planning a holiday in Australia?
If you hold a passport from the European Union, Andorra, Iceland, Liechtenstein, Monaco, Norway, San Marino, Switzerland or Vatican City, you can apply electronically free of charge for a visa to visit Australia for a holiday. Please refer to Holiday Information for more details.
Visa and citizenship information
The Department of Home Affairs provides a website with information about Australian visas and citizenship. This information is available in English.
This website contains comprehensive information about the range of visa products, eligibility, forms, fees and application procedures. For most visa types there are checklists and step-by-step guides to help you make your application. Please visit homeaffairs.gov.au for more information.
Immigration Office Berlin, Germany
The immigration office in Berlin processes the following visas for clients resident in Denmark, Estonia, Finland, Germany, Iceland, Italy, Latvia, Liechtenstein, Lithuania, Malta, Netherlands, Norway, Poland, San Marino, Sweden, Switzerland and Vatican City.
- Visitor visas (for passport holders who cannot apply online)
- Working Holiday Maker visas (for passport holders who cannot apply online)
- Short Stay Business visas (for passport holders who cannot apply online)
- Transit Visas
- Student Visas (for passport holders who cannot apply online)
- Temporary Work Visas
- Resident Return Visas
- Partner Migration
- Child Migration
- Other Family Migration
Documents lodged at the Berlin office in languages other than English or German must be accompanied by an English translation. For further information on these requirements, please refer to the Berlin website: Visas and migration.
Citizenship by Descent processing office London, UK
The immigration office in London processes citizenship by descent applications for clients resident in Andorra, Ascension Island, Austria, Belgium, Bosnia Herzegovina, Croatia, Czech Republic, Denmark, Estonia, Faeroe Islands, Falkland Islands, Finland, France, Germany, Gibraltar, Greece, Greenland, Hungary, Iceland, Israel, Italy, Kosovo, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, Netherlands, Norway, Poland, Portugal, Saint Helena, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland, Ukraine, Vatican City.
For further information please refer to the High Commission in London.
Contacting Us and the Europe Service Center
To ensure you have the quickest, most efficient service, we encourage you to use the information already available in our homeaffairs.gov.au website. The vast majority of queries are addressed there and that is the most effective way for you to get the information you require.
Our website also contains a range of online tools that will help you find the information you need quickly and in line with your specified circumstances and needs. In some cases, you may be able to proceed directly to online application lodgement.
If after accessing our website you have further questions or require additional information, you may wish to contact the Europe Service Centre (ESC) for assistance. The ESC is a multi-lingual client contact centre based in London which provides information about Australian visas and citizenship. Information on how to contact the ESC.
At times, due to high call volumes, you may find it difficult to get through to the ESC. In such cases, we encourage clients to access the information required on our homeaffairs.gov.au website.